TRAINING THAT PUTS
PEOPLE FIRST
Training isn’t a checkbox for us; it’s a commitment. We go above and beyond to ensure every member of our team is equipped to deliver safe, person-centred and compassionate care.

Our Approach To Training
“It’s a very good company. A jewel in the crown.”
“Having worked in health and social care for 18 years I feel this the best company I have worked for, and it feels like a family environment.”
“The staff are amazing … I cannot praise them enough.”
“All the staff go above and beyond.”
"The management team care about us as a family, their staff and the people they support."
“He has been transformed since coming here. Staff are helping me to prepare for my boy to come home safely.”
“Staff are well trained and extremely knowledgeable.”
“The staff have been patient, kind, caring and tolerant.”
Reliable In-House Programmes
Positive Behaviour Support (PBS) Awareness
We built a dedicated in-house PBS team to ensure our staff understand the meaning behind behaviour of concern, and to help them construct personalised plans to promote independence.
Safety Intervention
Our staff are trained in the best methods of communication, prevention, and de-escalation to keep everyone safe whilst maintaining individual dignity and respect.
Active Support
The teams at idem living are trained to empower the people they support, by encouraging them to engage in everyday activities and decision-making, ensuring they live fulfilling lives.
SPECIALIST EXTERNAL TRAINING.
Expert Led & Evidence Based
- First Aid Skills
From minor injuries to emergencies. We ensure our teams are prepared to act quickly and effectively. - Medication Administration
Delivered by healthcare professionals, this training focuses on documentation, safe handling & storage, and administering protocols for person-specific care plans. - Autism Awareness
To develop our understanding of how autism affects communication and behaviour, and learn how best to adapt support accordingly. - Oliver McGowan Mandatory Training
A nationally recognised programme designed to improve care for people with learning disabilities and autism.
Flexible On-Demand Learning
To enable ongoing professional development, staff have access to a wide range of online modules. These are reviewed and updated based on evolving needs and best practices.
Core Modules:
- Fire Safety
- First Aid (Theory)
- Food Safety
- GDPR
- Health & Safety
- Medication
- Safeguarding
Needs-Based Modules:
- Autism Awareness
- Buccal Midazolam
- COSHH
- DoLS
- Epilepsy Awareness
- Mental Capacity Act
- Moving & Handling
Professional Development:
- Care Certificate
- Communication Skills
- Equality & Diversity
- Lone Working
- Person-Centred Care
A DYNAMIC, EVOLVING APPROACH.
Training That Grows With You and With Them
Our commitment doesn’t stop at induction. We continually assess the needs of the people we support and adapt our training accordingly. Whether it’s a new diagnosis, a behavioural shift or updated best practices, our training evolves to ensure our teams always have the right knowledge and skills to provide the best possible care.